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ISLA Santarém 8209

Operations Management

Business Management
  • ApresentaçãoPresentation
    The Operations Management course is developed within the scope of Business Management, presenting the various interdependent operations of management and administration, logistics, supply chain, finance, among others.
  • ProgramaProgramme
    1. The components of operations management 2. Operations management in business strategy 3. Operations planning and control (MRP, JIT and OPT) 4. Lean manufacturing thinking 4.1. Lean Six Sigma Tools 4.2. Kaizen Philosophy 4.3. Value stream mapping 4.4. Setups Reduction (SMED) 5. The Layout of Operations Systems 6. Supply Chain Management (SCM) and Logistics 7. Industrial maintenance and operations management 8. Information systems and operations management evaluation
  • ObjectivosObjectives
    The objectives of the curricular unit are: O1. Identify the organizational and integrated trends in supply chains and logistics in a competitive market; O2. Present the tools and analysis and train approaches to organizational change based on new methods of operations management; O3. Provide students with the techniques and methods of producing project work and applied research. At the end of the curricular unit the student should be able to: C1. Perform a general diagnosis of transformation processes, the supply chain and logistics; C2. Analyze the operation of the processes of transformation and service provision of companies and organizations; C3. Introduce organizational changes using the supply chain and logistics that will support companies to gain competitive advantage in the market.
  • BibliografiaBibliography
    Crawford, C. M., & Di Benedetto, C. A. (2025). New Products Management (12th ed.). McGraw-Hill. Slack, N., Brandon-Jones, A., & Johnston, R. (2023). Operations Management (10th ed.). Pearson. ¿ Reid, R. D., & Sanders, N. R. (2024). Operations Management: An Integrated Approach (8th ed., Int. Adaptation). Wiley. Heizer, J., Render, B., & Munson, C. (2023). Operations Management: Sustainability and Supply Chain Management (14th ed., Global). Pearson.
  • MetodologiaMethodology
    1. Inverse and problem-solving methodologies 2. Interrogative and active methods, in order to generate discussion and resolution of theoretical and practical exercises in the classroom.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    5
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não
  • AvaliaçãoEvaluation

    A avaliação curricular será individualizada a partir da observação da execução do trabalho em grupo e de questionamento dirigido, sendo concretizada através da realização escrita e apresentação oral de um trabalho de investigação em grupo (100%).
    A avaliação final ou de recurso será concretizada através de exame escrito (100%), com tema fornecido pelo professor 7 dias antes da prova.