ISLA Santarém 13985
Integrated Systems
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ApresentaçãoPresentationAddresses theoretical fundamentals of integrated management, covering quality, environment, and occupational health and safety, with standardization, metrology, the Portuguese Quality System, and comparative integration of regulatory requirements to optimize organizational processes.
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ProgramaProgramme1. Theoretical Foundations of an Integrated Management System 1.1 Quality Management 1.2 Environmental Management 1.3 Occupational Health and Safety Management 2. Standardization, metrology and qualification systems (accreditation and certification) 3. Portuguese Quality System. 4. Framework for Quality Management in Organizational Theories 4.1 System integration: a comparative study between the three benchmarks 4.2 Methodology of Integration of the requirements of the standards NP EN ISO 9001, 14001 and NP 4397 5. Total quality and performance improvement 5.1 Total Quality: EFQM, CAF and PEX-SPQ models 5.2 Performance improvement. Standard NP EN ISO 9004
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ObjectivosObjectivesO1. Present the fundamentals of quality, environment and safety management; O2. Present the fundamental concepts of the integration of quality, environment, health and safety systems; O3. Implement and implement integrated systems according to their respective international standards. At the end of the curricular unit the student should be able to: C1. Characterize the main instruments used in environmental management and health and safety at work in organizations; C2. Design an integrated system to meet the key requirements for the various commercial and industrial sectors with a view to improving national competitiveness; C3. To develop works of application of the knowledge following the norms of the scientific writing.
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BibliografiaBibliographyInstituto Português da Qualidade. Normas da Série NP EN ISO 900 0:2008 (9000, 9001 e 9004) e NP EN ISSO 19011:2003). Pires, A. (2023). Sistemas de gestão da qualidade - ambiente, segurança, responsabilidade social, in dústria, serviços, administração pública e educação. Lisboa: Edições Sílabo. Santos, G. et al. (2024). Sistemas Integrados de Gestão: Qualidade, Ambiente e Segurança. Publindústria. Domingues, P. et al. (2023). Auditorias Integradas QAS (artigo/livro PT). Publindústria.
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MetodologiaMethodologyIn person 1. The syllabus will be covered using an expository, active and interrogative methodology. 2. To consolidate knowledge, pedagogical activities will be developed such as article analysis, critical reflection group work, practical exercises to simulate contexts related to the content covered Autonomous 3. Consolidation of the content taught in class through research for additional information on the different topics covered and development of additional work.
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LínguaLanguagePortuguês
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TipoTypeSemestral
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ECTS5
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NaturezaNatureOptional
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EstágioInternshipNão
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AvaliaçãoEvaluation
Avaliação curricular (contínua):
A avaliação curricular é composta pela realização de dois trabalhos de grupo (individual e grupo), em que são aplicados os principais
conteúdos programáticos.
A avaliação final é orientada pelos mesmos objetivos e baseia-se num exame (100%) integrando a componente teórica e a componente
prática da unidade curricular.
Fórmula de cálculo:
- TP (Trabalho de Pesquisa 1) - 50%
- TP (Trabalho de Pesquisa 2) - 50%
Todos os estudantes que neste regime de avaliação tenham obtido média inferior a 9,50 valores são avaliados em avaliação final.
Avaliação final:
Nas épocas normal, de recurso e especial a avaliação será orientada pelos mesmos objetivos e baseia-se num exame (100%) integrando
a componente teórica e a componente prática da unidade curricular


