This course addresses the need to turn data into decisions within organisations. It combines information technology and management, training professionals in data analysis, business intelligence, visualisation and reporting. With a strong practical component, it includes solving real-world problems, developing dashboards and a work placement. It focuses on the application of analytical tools, preparing students for management support roles in public and private sector organisations undergoing digital transformation.

The Curso Técnico Superior Profissional in Data Analysis and Decision Support Systems aims to train qualified mid-level technicians capable of collecting, processing, analysing and interpreting data from various organisational sources, transforming scattered information into structured knowledge that supports business and institutional decision-making processes.

Secondary school students or those with equivalent qualifications who are interested in data, technology and management. Adults undergoing retraining or a career change. Professionals in administration, finance, marketing or operations who wish to work with data. IT technicians wishing to strengthen their analytical and business skills. Employees of public and private organisations involved in reporting, management control or decision support.

Data management and preparation: collecting, cleaning, integrating and ensuring the quality of data from multiple sources. Analysis and interpretation: applying statistical and analytical methods to identify patterns and support decision-making. Business Intelligence and visualisation: creating clear and actionable dashboards, reports and KPIs. Modelling and databases: structuring data and using SQL for storage, querying and performance. Communication and decision support: translating results into useful insights, whilst upholding ethics, privacy and governance.

- Data Analysis Technician - Business Intelligence Technician - Reporting and Key Performance Indicators (KPIs) Analyst - Management Control Assistant - Decision Support Technician - Junior Data Analyst - Data Integration and Quality (ETL) Technician - Information Systems Technician (with a focus on data) - Data Analyst for functional areas (marketing, finance, healthcare, HR) - Digital Transformation Technician These roles are suitable for SMEs, local authorities, the healthcare sector, the social sector, and public or private organisations with data analysis and utilisation needs.