Information, Communication and Negotiation Techniques

• ApresentaçãoPresentation

  The course presents the principles of management information systems and organizational communication, including image and web tools, and introduces negotiation as a relational process, developing the ability to analyze business situations, diagnose problems, and make informed decisions.
• ProgramaProgramme

  1. Introduction 1.1 Background information on the organization's overall strategy 1.2 The information in context of people management strategies 1.3 Types of information 1.4 Principles and techniques of information 1.5 Information instruments  1.6 Communication technologies and people management 2. The Information 2.1 Building an information plan 3. Organizational communication 3.1 The communication process 3.2 Communication Techniques 3.3 Internal and external communication 3.4 Digital communication supports 4. The negotiation 4.1 The negotiation process 4.2 Team leadership 4.3 Negotiation and organizational culture 4.4. Negotiation styles and attitude towards them 5. Conflict management 6. Case Studies
• ObjectivosObjectives

  O1. Provide students with the knowledge and understanding of the principles and objectives of management information systems  O2. Describe the communication process and identify the types and functions of the image when advertising the message. O3. Incorporate information on human resource management strategies. O4. Recognize the information system of the company so as to equate the behavioral and organizational dimensions. O5. Provide the Web tools as a tool for communication and information. O6. Define the concept of negotiation as a process of development of organizational culture. O7. Identify the different styles of negotiating and developing attitudes towards them. O8. Portraying the various elements of context in the effectiveness of the outcome of negotiations. At the end of the course students should be able to analyze situations, diagnose problems, and make decisions based on real business examples.
• BibliografiaBibliography
• MetodologiaMethodology

  Face-to-face: 1. Interrogative methodology for critical reflection and consolidation of knowledge in interaction with the teacher. 2. Active methodologies in the classroom, through group work, case studies, and design thinking moments geared toward the practical application of content. Independent work: 3. Individual consolidation through guided reading, problem solving, and in-depth study of the content covered in the in-person sessions.
• LínguaLanguage

  Português
• TipoType

  Semestral
• ECTS

  3
• NaturezaNature

  Mandatory
• EstágioInternship

  Não
• AvaliaçãoEvaluation

  Avaliação curricular (contínua):
  - Trabalhos em sala de aula: 20%
  - Prova Escrita: 40%
  - Trabalho de Projeto Individual: 40%
  Avaliação final:
  Nas épocas normal, de recurso e especial a avaliação será orientada pelos mesmos objetivos e baseia-se num exame (100%) integrando a componente teórica e a componente prática da unidade curricular.